The second-hand marketplace Users Express Anger About Sizing Modifications
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for female and kids' apparel failing to inform all users about the change.
Online Platforms Reaction
Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.
The company said the revised method more closely matches similar services.
It has advised users to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Size Classification Updates
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.
User Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted with size 14 tags were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.
